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Ostraya Seledka Tour Agency
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Terms of Service

Last updated: October 1, 2023

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Ostraya Seledka Tour Agency ("we," "our," or "us") governing your access to and use of our website, products, and services.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our website.

2. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on our website. Your continued use of our website after any such changes constitutes your acceptance of the new Terms.

3. User Representations

By using our website, you represent and warrant that:

  • You are at least 18 years of age, or you are accessing the website under the supervision of a parent or legal guardian.
  • You have the legal capacity to enter into a binding agreement.
  • You will use the website in accordance with these Terms and all applicable laws and regulations.
  • The information you provide to us is accurate, complete, and current at all times.

4. Booking and Cancellation Policies

4.1 Booking Confirmation

A booking is confirmed only when we have received the required deposit or full payment and have issued a written confirmation.

4.2 Deposits and Payment

A non-refundable deposit of 25% of the total tour price is required to secure a booking. The remaining balance is due 60 days before the tour start date. For bookings made within 60 days of the start date, full payment is required at the time of booking.

4.3 Cancellation by You

Cancellation must be made in writing. Cancellation fees are as follows:

  • More than 60 days before the tour start date: Loss of deposit
  • 59-30 days before the tour start date: 50% of the total tour price
  • 29-15 days before the tour start date: 75% of the total tour price
  • 14 days or less before the tour start date: 100% of the total tour price

4.4 Cancellation by Us

We reserve the right to cancel any tour due to insufficient participants, force majeure, or other circumstances beyond our control. In such cases, you will be offered an alternative tour or a full refund.

4.5 Changes to Tours

We reserve the right to make changes to tours if necessary. If a significant change is made before departure, you will be informed as soon as possible and offered an alternative tour or a full refund.

5. Intellectual Property Rights

The website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Ostraya Seledka Tour Agency, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent.

6. Limitation of Liability

In no event will Ostraya Seledka Tour Agency, its affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the website, any websites linked to it, any content on the website or such other websites, including any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable.

7. Indemnification

You agree to indemnify, defend, and hold harmless Ostraya Seledka Tour Agency, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the website.

8. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Canada. Any dispute arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in Yukon, Canada.

9. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, such provision shall be deemed severed from these Terms but the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired.

10. Contact Information

For questions about these Terms, please contact us at:

Ostraya Seledka Tour Agency
267 Main Street
Whitehorse, Yukon Y1A 2B3
Canada

Phone: (867) 668-4922
Email: [email protected]

Ostraya Seledka Tour Agency

Creating unforgettable Canadian adventures since 2005

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