1. Introduction
At Ostraya Seledka Tour Agency ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.
2. Information We Collect
We may collect several types of information from and about users of our website, including:
- Personal Information: This includes names, email addresses, telephone numbers, postal addresses, and other similar information you provide when filling out contact forms, making bookings, or subscribing to newsletters.
- Usage Data: We may automatically collect information about your browsing activities on our website, including pages visited, time spent on pages, and other analytical data.
- Technical Data: This includes IP addresses, browser types and versions, time zone settings, operating systems, and device information.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. For more information, please see our Cookie Policy.
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, operate, and maintain our website and services
- Process and complete transactions
- Send administrative information, such as booking confirmations and updates
- Respond to inquiries and fulfill requests
- Send marketing communications, if you have opted in to receive them
- Improve our website and services
- Monitor usage patterns and perform data analysis
- Protect against fraud and unauthorized access
- Comply with legal obligations
4. Disclosure of Your Information
We may disclose your personal information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
- Business Partners: We may share your information with our business partners, such as tour operators, hotels, and transportation providers, to fulfill your booking requests.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: We may share or transfer your information in connection with a merger, acquisition, reorganization, or sale of assets.
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, which may include:
- The right to access your personal information
- The right to rectify inaccurate or incomplete information
- The right to erasure of your personal information
- The right to restrict processing of your personal information
- The right to data portability
- The right to object to processing of your personal information
- The right to withdraw consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. Children's Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our records.
8. Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at:
Ostraya Seledka Tour Agency
267 Main Street
Whitehorse, Yukon Y1A 2B3
Canada
Phone: (867) 668-4922
Email: [email protected]
